Accessibility

Making our information and services easier to access and use.

Our accessibility commitment

Accessibility is fundamental to Disability SA’s purpose. We work with people with disability, neurodivergent people, families, carers, professionals and community organisations, so our information should be usable by as many people as possible.

Disability SA aims for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. WCAG provides internationally recognised guidance for making websites more perceivable, operable, understandable and robust for people with a wide range of access needs.

Current accessibility status

This website has been designed and reviewed against WCAG 2.2 Level AA requirements. Automated and code-level checks have been addressed for areas including structure, colour contrast, keyboard access, responsive design, focus visibility, descriptive links and accessible navigation.

Formal conformance has not yet been independently certified. Manual testing with keyboard-only navigation, screen readers, zoom and reflow remains part of our ongoing accessibility assurance process.

Why accessibility matters to us

For Disability SA, accessibility is not simply a technical requirement. It reflects our values and our commitment to Advocate. Educate. Celebrate.

  • Advocate: people should be able to access information, understand their options and make informed choices.
  • Educate: accessible information supports understanding, learning, confidence and participation.
  • Celebrate: inclusive design recognises that people engage with information in different ways and that difference should be expected, respected and supported.

What we have built into the website

  • Keyboard-accessible navigation and a visible skip link
  • Clear headings and page structure
  • High colour contrast for text, links and interface elements
  • Responsive layouts that reflow for phones, tablets and zoomed views
  • Text alternatives for informative images
  • Accessible names for navigation controls and important links
  • Visible keyboard focus indicators
  • Large touch targets for mobile and touch-screen users
  • Simple language and consistent navigation

Ongoing improvement

Accessibility is an ongoing responsibility. As services, content and technology change, we will continue to review and improve this website. We also recognise that automated testing cannot identify every accessibility barrier, so feedback from people who use assistive technology or experience access barriers is particularly valuable.

Tell us if something is not accessible

If you have difficulty accessing any part of this website, need information in another format, or want to suggest an accessibility improvement, please contact us. We will work with you to provide the information in a more suitable format where possible.

Accessibility feedback

Email [email protected] or use our contact page to tell us what you need.

Contact Disability SA

Accessibility statement last reviewed: August 2026